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Privacy Policy

Privacy Policy

This privacy policy sets out how Specialty Products Plus uses and protects any information that you give Specialty Products Plus when you use this website. Specialty Products Plus is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Specialty Products Plus may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

    • Specialty Products Plus (the “Company”) takes the privacy of our customers and the security of their personal information very seriously. We have prepared this Privacy and Security Statement (the “Statement”) to let you know how we collect, use, disclose and protect personal information that you may provide to us through Company websites (“Sites”).

    • Collection and Use of Personal Information

      • We collect only the personal information that you voluntarily provide to us when you:

        • Purchase, return or exchange our products;

        • Contact us;

        • Apply for commercial credit;

        • Place online orders;

        • Request a catalog;

        • Visit or register with our Sites;

        • Inquire about career opportunities; or

        • Provide us with comments or suggestions.

      • Personal information includes your name, shipping and/or mailing address, telephone number, facsimile number, email address, credit or debit card account number and may also include your purchase history. We use this information to process your orders, to ensure proper delivery, as well as to improve our customer service and product selection. From time to time, we may send you mail or email or call you with information about our products and service offerings if you have provided us with your name and address, email address, or facsimile or phone numbers. If you would like to stop receiving such promotional information from us, please see the How You Can Control the Use of Your Personal Information section of this Statement set forth below.

  • What we do with the information we gather

    • To be able to provide you with a better service, and in particular for the following reasons:

    • Internal record keeping.

    • We may use the information to improve our products and services.

    • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

    • Personal Information We Share and Who We Share It With

      • The Company maintains strict confidentiality of the personal information in its possession. Accordingly, we will not sell, distribute or rent your personal information to third parties (other than our subsidiaries, affiliates and divisions to complete a transaction) without your prior consent, except as otherwise set out herein.

    • Sale of Business

      • The Company reserves the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets to a third party acquirer.

    • Disclosure Under Legal Duty

      • Please be advised that the Company must provide your personal information in response to a valid subpoena, court order or other legally valid inquiry or as otherwise required by law. We may also disclose information to assist us in collecting a debt owed by you or your company.

    • How You Can Control the Use of Your Personal Information

      • There are several methods listed below that you may use to contact us. If you would like to change your personal information in our records or remove your name from our mailing list, please contact us using one of the methods set forth below:

  • Contact “the Company” either in writing or by telephone and include your name, address, telephone number and a note of instruction;

  • Security Measures on Our Sites

    • Secure Shopping

      • When you place an order on our Site, all of your order information (including your credit or debit card information and delivery address) is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology is the industry standard method of communicating secure online transactions and is built into most major browsers. This technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology is designed to prevent a third party from capturing and viewing your personal information. The Company makes every effort to strive to protect your data, however, no data transmission over the Internet or any wireless network can be guaranteed to be completely secure. If you have any questions or comments, please contact us via email at SPECIALITYPRODUCTS@COMCAST.NET

    • Passwords

      • To provide you with an increased level of security, online access to your personal information is protected with an assigned password. We strongly recommend that you do not disclose your password to any third party.

    • Other Matters You Should Know

      • Warranty Disclaimer: WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, AS TO THE OPERATION OF OUR SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON OUR SITE INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

      • Limitation of Liability: THE COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE INCLUDING, BUT NOT LIMITED TO, SPECIAL DAMAGES, INCIDENTAL DAMAGES OR CONSEQUENTIAL DAMAGES.

    • Cookies: A cookie is a piece of text which your web browser software transfers from our Site to your computer when you visit our Site. The Company uses cookies to help us recognize your browser, make it easier for you to use our Site and to help us customize your experience. You may set your web browser to notify you when you receive a cookie. Should you decide not to accept cookies from our Site, you will limit the functionality we can provide when you visit our Site. Cookies helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

    • Links to Other Sites: We may have links to some of our vendors, links to sites to facilitate payment such as PayPal and links to other sites we think you may find interesting. These sites operate independently of the Company and have their own privacy and security policies. once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

      • Children’s Policy: We do not sell products for purchase by children. If you are under 18 years of age, please do not submit any information without the express consent and participation of a parent or guardian. We do not knowingly ask for, collect or use personal information from any children under the age of 18.

Updates to this Statement: We reserve the right to make changes at any time to our policies and/or alter our Site. From time to time, we will update this Statement as we deem necessary. If we change how we use your personal information, we will post this policy change notification on our Site.